Effective Date: November 26, 2024

Thank you for choosing Testament Media. We aim to provide exceptional products and services, but we understand there may be instances where a refund is requested. This Refund Policy outlines the circumstances under which refunds are issued and the process for returns.

1. Refunds Are at Our Sole Discretion

All refund requests are reviewed and granted solely at the discretion of Testament Media. We reserve the right to deny any refund request that does not meet the conditions outlined below.

2. Eligible Refunds

Refunds may be considered under the following conditions:
a. Unopened or Defective Products

• Products must be in their original, unopened packaging.
• If a product is deemed defective upon delivery, the defect must be reported within 7 days of receipt.
• Refunds will not be granted for products that have been opened, used, or altered in any way, unless they are proven defective.

b. Event Tickets

• Refunds for event tickets will only be issued if the request is made at least 7 days before the scheduled event.
• No refunds will be granted for tickets to events occurring within 7 days, or for missed events.

c. Donations

• Donations made to Testament Media may be refunded upon request if the request is made within 7 days of the donation date.
• Refunds will only be issued to the original payment method used for the donation.
• To request a donation refund, please contact us at [email protected] with proof of the donation and the reason for the refund request.

3. Return Shipping Costs

If a refund is approved and the product is deemed returnable, the cost of shipping the product back to Testament Media is the responsibility of the customer. We are not liable for any shipping charges incurred during the return process.

4. Refund Process

To request a refund, please follow these steps:

• Contact Us: Email [Insert Email Address] or call [Insert Phone Number] with your order number, reason for the refund request, and any supporting documentation (e.g., photos of defective products).
• Return Authorization: If your request is approved, we will provide you with a return authorization and instructions for returning the product.
• Inspection: Returned products will be inspected upon receipt. Refunds will only be issued if the product meets our criteria for unopened or defective items.

5. Processing Refunds

Approved refunds will be processed within 14 business days of receiving and inspecting the returned product or verifying ticket eligibility. Refunds will be issued to the original payment method.

6. Non-Refundable Items and Services

Refunds will not be issued for:

• Opened or used products that are not defective.
• Event tickets for events occurring within 7 days.
• Digital downloads, services, or subscriptions.

7. Contact Information

For questions or to initiate a refund request, contact us at:

Testament Media Refunds
1779 Dulynn Road
Grenville, SD 57239
Email: [email protected]

Effective Date: November 26, 2024

Welcome to the Testament Media website („Site“). These Terms and Conditions („Terms“) govern your access to and use of our Site, services, and products (collectively, „Services“). By using our Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian. Your use of the Site signifies your acceptance of these Terms and any other policies referenced herein.

2. Modifications to Terms

We may update these Terms from time to time. Changes will be posted on this page, and the „Effective Date“ will reflect the most recent update. Continued use of the Site or Services after changes indicates acceptance of the revised Terms.

3. Use of the Site

You agree to:

• Use the Site and Services lawfully and ethically.
• Not use the Site to distribute harmful or unauthorized content, including viruses or malware.
• Not attempt to gain unauthorized access to our systems or the accounts of others.
• Refrain from using the Site in a way that disrupts or interferes with its functionality.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Testament Media or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written consent.

5. User Accounts

You may need to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account. Notify us immediately if you suspect unauthorized access or use of your account.

6. Purchases and Payments

All purchases made through the Site are subject to our pricing and payment terms. We reserve the right to modify prices or discontinue Services at any time.

Refund Policy
Refunds may be issued at our discretion, as detailed in our Refund Policy.

7. Limitation of Liability

To the fullest extent permitted by law:
Testament Media is not liable for indirect, incidental, or consequential damages arising from your use of the Site or Services.
Our total liability for any claims related to the Services is limited to the amount paid by you for the Services.

8. Disclaimer of Warranties

Our Site and Services are provided „as is“ and „as available,“ without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or operations of third-party sites. Use them at your own risk.

10. Termination

We reserve the right to suspend or terminate your access to the Site or Services at our sole discretion, without notice, if you violate these Terms or engage in prohibited conduct.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of South Dakota, USA, without regard to its conflict of laws principles.

12. Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration in South Dakota, under the rules of the American Arbitration Association.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Us

If you have questions or concerns about these Terms, please contact us at:

Testament Media Terms
1779 Dulynn Road
Grenville, SD 57239
Email: [email protected]

Effective Date: November 26, 2024

Testament Media („we,“ „us,“ or „our“) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://testamentmedia.com, any of our related sub-domains, or engage with our services. This policy complies with relevant privacy laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other applicable U.S. and UK laws.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.
Personal Information

• Contact Details: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and preferences.
• Payment Information: Credit/debit card details (processed securely by third-party payment processors).
• Technical Data: IP address, browser type, and operating system.

Non-Personal Information

• Analytics data, usage trends, and other aggregate metrics that do not identify you personally.

2. How We Use Your Information

We use the collected information for purposes including:

• Delivering our products and services.
• Processing payments and transactions.
• Providing customer support.
• Improving website functionality and user experience.
• Sending promotional materials (with your consent, where required).
• Complying with legal obligations.

3. Legal Bases for Processing Personal Data (GDPR)

For individuals in the UK and EU, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for a specific purpose.
• Contractual Necessity: To fulfill our obligations under a contract with you.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To pursue our legitimate business interests, provided your rights and freedoms are not overridden.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., hosting, analytics, payment processing).
• Legal Authorities: When required to comply with legal processes or enforce our terms.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell your personal information.

5. Your Rights

Under CCPA (California Residents):

• Access: Request the personal data we have collected about you.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Opt-Out: Decline the sale of your personal information (we do not sell your data).

Under GDPR (UK Residents):

• Access: Obtain confirmation about whether your personal data is processed and receive a copy.
• Correction: Request corrections to incomplete or inaccurate data.
• Deletion: Request erasure of your data (right to be forgotten).
• Restriction: Request limits on how your data is processed.
• Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interests.

To exercise these rights, contact us at [Insert Contact Email or Web Form Link].

6. Data Security

We use industry-standard measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. International Data Transfers

Personal data collected in the UK may be transferred to the United States. We ensure such transfers comply with GDPR requirements, using mechanisms like standard contractual clauses or other safeguards.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences.
• Analyze website traffic.
• Deliver personalized content.

You can manage your cookie preferences through your browser settings or our website’s cookie banner.

9. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or applicable regulations. Updates will be posted on this page with an updated „Effective Date.“

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Testament Media Privacy Office
1779 Dulynn Road
Grenville, SD 57239
Email: [email protected]